Privacy Policy

The data controller is NEUROLINKER AI LLC, 5830 E 2nd St, Ste 7000, #27116, Casper, WY 82609, USA. You can reach us at support@neuro-linker.com.

This site is intended for users in the USA, EU, UK, Canada, and other permitted jurisdictions who are 18 years of age or older. We do not knowingly collect data from persons under 16.

We may collect information you provide directly, such as your name, email address, billing details, support requests, and account activity.

We may also collect limited technical data such as browser type, device information, IP address, referring pages, and analytics data needed to operate and improve the service.

We use personal information to deliver access to the product, process payments, provide customer support, prevent fraud, and communicate service updates.

We may use aggregated or de-identified data to understand site performance, optimize content, and improve the learning experience.

Where required, we may use your data for remarketing and advertising through platforms such as Meta (Facebook/Instagram) and Google, based on your consent or our legitimate interests.

We do not sell your personal information. We may share data with trusted service providers to operate the platform:

Stripe Inc. — payment processing (name, email, billing details, usage data).

Supabase Inc. — authentication and database hosting (name, email, usage data, IP address).

Google LLC (Google Analytics) — site analytics (usage data, device info, tracker).

Meta Platforms Inc. (Meta Pixel, Meta Ads) — conversion tracking and remarketing (usage data, email, tracker).

Vercel Inc. — application hosting (usage data, IP address).

These providers receive only the information reasonably necessary to perform their services and are required to protect it appropriately.

Performance of a contract (Art. 6(1)(b) GDPR) — processing necessary to fulfill your purchase and provide access.

Compliance with legal obligations (Art. 6(1)(c)) — processing required by applicable law.

Legitimate interests (Art. 6(1)(f)) — security, fraud prevention, and service operation.

Consent (Art. 6(1)(a)) — analytics and marketing where required. You may withdraw consent at any time by contacting support@neuro-linker.com.

We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. After the retention period, data is securely deleted or anonymised.

We use reasonable technical and organisational safeguards, but no online system can be guaranteed to be completely secure.

If personal data is transferred outside the EEA or UK, we apply appropriate safeguards such as EU Standard Contractual Clauses (SCCs) and UK IDTA/Addendum. Copies of applicable safeguards are available upon request.

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding your personal information.

To submit a privacy request, contact support@neuro-linker.com and we will respond in accordance with applicable law.