Terms and Conditions of Service

Legal entity: NEUROLINKER AI LLC.

Jurisdiction of registration: United States of America.

Registered address: 5830 E 2nd St, Ste 7000, #27116, Casper, WY 82609, USA.

Service name: NEUROLINKER AI.

Support email: support@neuro-linker.com.

Throughout this document, the terms “Company,” “we,” “us,” and “our” refer to NEUROLINKER AI LLC. “Service” refers to the NEUROLINKER AI platform, including the website, applications, and all related products and content made available to users.

Please read these Terms and Conditions (“Terms”) carefully before accessing or purchasing anything through the Service. Every purchase you make constitutes a legally binding agreement between you and us under the terms set out below. If you do not agree with any part of these Terms, please do not proceed with any purchase or continued use of the Service.

The Service includes subscription products that renew automatically. To avoid being charged for the next billing period, you must cancel your subscription at least 24 hours before the end of the current period. Cancelling your account, logging out, or ceasing to use the Service does not automatically cancel an active subscription.

We describe our data practices in our Privacy Policy. Please review it to understand how your personal information is handled.

1.1. These Terms govern your access to and use of the Service, including all content, digital materials, software, and services made available through it (“Content”).

1.2. By accessing the Service or completing a purchase, you enter into a legally binding agreement with the Company. PLEASE READ THESE TERMS IN FULL BEFORE USING THE SERVICE.

1.3. To register an account and access the full functionality of the Service, you must be at least 18 years of age. Users between the ages of 14 and 17 may only use the Service under the supervision and with the explicit consent of a parent or legal guardian who agrees to be bound by these Terms. We do not guarantee that the Service will be appropriate or effective for every individual, and we encourage you to assess whether it suits your personal needs before making any purchase.

1.4. Our Privacy Policy and any other policies referenced herein are incorporated into these Terms by reference.

1.5. Any translations of these Terms are provided for convenience only. In the event of any inconsistency, the English-language version shall take precedence.

1.6. We reserve the right to modify these Terms as permitted by applicable law. Where required, we will notify you of material changes. If you do not agree to updated Terms, you should stop using the Service and cancel any active subscriptions before the changes come into effect. Continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

2.1. To use the Service, you must: (a) have reached the legal age to enter into contracts in your jurisdiction (generally 18 years or older); users aged 14–17 may only use the Service with parental or guardian consent; (b) have read and agreed to these Terms; (c) provide accurate, current, and complete contact, billing, and other information as required; and (d) use only a payment method that belongs to you or that you are authorised to use.

2.2. Certain features of the Service require you to provide personal information (such as preferences, goals, or other details). The quality and personalisation of what we deliver depends on the accuracy of the information you provide. Please ensure all details are truthful and up to date.

2.3. By agreeing to these Terms, you acknowledge that digital services and content are considered delivered to you from the moment you first access your account or activate any feature of the Service. You may cancel your subscription at any time; however, cancellation does not entitle you to a refund for the current paid period.

2.4. All materials, content, and services available through the Service are strictly for your personal, non-commercial use. You may not resell, sublicense, redistribute, or otherwise exploit any content or services obtained through the Service for commercial purposes.

2.5. All content on the Service — including text, graphics, software, course materials, and other digital assets — belongs to the Company and is protected by applicable intellectual property laws. Any use of such content beyond personal use, without our express written permission, constitutes infringement.

3.1. The Service provides access to a range of digital educational products, including AI-powered learning programs, guides, video content, interactive tools, and related materials (collectively, “Products”). The content and features of the Service may be updated or expanded over time.

3.2. All Products are delivered in digital form. Access to purchased content is considered granted at the moment you first log into your account or activate the relevant product. Some Products may be accessed only through an active subscription.

3.3. The Service offers several types of purchases: (a) weekly subscription with auto-renewal — you are charged the applicable fee at the time of purchase and, at the end of each weekly period, your subscription renews automatically for an identical period unless you cancel it in advance; if a trial period is included, automatic billing begins at the end of the trial; (b) monthly subscription with auto-renewal — you are charged the applicable fee at the time of purchase and, at the end of each monthly period, your subscription renews automatically for the same duration unless cancelled; if a trial period is included, full subscription billing begins once the trial expires; (c) one-time purchases (e.g. individual guides or standalone courses) — a single charge applies, with no recurring billing, and access to the purchased content does not expire unless otherwise stated; (d) bundle purchases — you may purchase multiple courses or products together as a package at a combined price, and bundle purchases are one-time transactions unless a subscription component is explicitly included and disclosed at checkout.

3.4. By subscribing to any auto-renewing plan, you authorise the Company to charge the renewal fee to your payment method at the start of each new billing period. The renewal amount will not exceed the rate of the immediately preceding period, except where a promotional or introductory price was applied or where we notify you of a price change in advance.

3.5. Product prices on the Service range from $0.99 to $999.00 USD, depending on the type of product, subscription plan, and offer details. The exact price applicable to your purchase is always displayed on the checkout page prior to payment confirmation.

3.6. All prices are shown in US dollars (USD). We reserve the right to adjust pricing at any time. Where required, we will notify you of changes before they take effect. If you do not agree to a new price, you may cancel your subscription before the change applies.

3.7. Applicable sales taxes may be added to the total amount shown at checkout, depending on your location and local tax regulations.

3.8. We are not responsible for currency conversion fees or additional charges applied by your bank or payment provider. If you notice discrepancies between the amount shown on our platform and what appears on your bank statement, please contact your bank directly.

3.9. We accept payment by credit and debit card. Other payment methods may be made available from time to time and will be indicated at checkout.

3.10. Trial periods. We may offer free or discounted trial access to certain subscription plans. The terms of any trial — including its duration and the amount you will be charged at the end of the trial — will be clearly disclosed at the point of sign-up. If you do not cancel before the trial ends, you will be automatically charged for the next subscription period.

3.11. The current price of your selected plan is always confirmed on the checkout page before you submit payment. By completing a purchase, you confirm that you have reviewed and agreed to the applicable price and terms.

4.1. From time to time, we may offer promotional pricing, discounted access, or special bundle deals. These may include: (a) introductory discounts for first-time purchasers; (b) discounts offered in exchange for subscribing to our communications; and (c) time-limited offers on specific products or plans.

4.2. Promotional prices are valid for the stated period or offer only. Unless otherwise communicated, subscriptions purchased at a promotional rate will renew at the standard full price.

4.3. We reserve the right to launch, modify, or discontinue promotional offers at any time, subject to any commitments made in the original offer announcement.

4.4. A Product may be available for purchase at its full listed price or, where applicable, at a reduced promotional price. When a promotional price includes or triggers a subscription component (such as a free trial that converts to a paid subscription), this will be explicitly disclosed before you complete your purchase. By purchasing at a promotional price that includes a subscription, you confirm your agreement to the subscription terms, including auto-renewal at the end of any trial period.

Your subscription continues and renews automatically until you cancel it. Please note that simply logging out, deleting the application, or not using the Service does not cancel your subscription.

5.1. You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of your current paid billing period; you retain access to the Service until that date.

5.2. To avoid being charged for the next renewal period, you must cancel at least 24 hours before the end of the current billing period. If you cancel after a renewal charge has already been processed, that charge will not be refunded, but no further renewals will occur.

5.3. Cancelling a subscription does not entitle you to a refund of amounts already charged. Please refer to Section 6 for our refund policy.

5.4. If you are on a trial period and do not cancel before it ends, your subscription will automatically convert to a paid plan and you will be charged accordingly. We reserve the right to modify or discontinue trial offers at any time, and to restrict access to multiple trials.

5.5. If payment for a renewal fails, we may attempt to notify you and resolve the issue. We reserve the right to suspend or terminate your access to the Service if payment is not received.

5.6. If you request immediate account closure, we will close your account promptly; however, amounts already paid will not be refunded, except as outlined in Section 6.

6.1. Because all Products on the Service are delivered as digital content, we operate a limited refund policy. Once you have accessed your account or activated a purchased product, the service is considered delivered.

Refunds are not issued simply because you no longer wish to use the Service, have forgotten to cancel, or have not made use of content available to you. The Company does not generally provide refunds outside of the circumstances described below.

6.2. Refund eligibility by product type: one-time purchases (e.g. individual guides, standalone courses) may be refunded within 14 calendar days of the purchase date if the request is submitted within that window; weekly and monthly subscriptions are non-refundable once processed; bundle purchases are final and non-refundable once access has been granted; additional purchases made after checkout (upsells, add-ons, supplementary materials) are final and non-refundable.

6.3. Specific non-refundable situations: subscription periods that have already started, including auto-renewals, are not eligible for partial or pro-rated refunds; price changes, changes to content offerings, or temporary unavailability of certain features (less than 24 hours) do not constitute grounds for a refund; refunds are not available after your subscription or access period has expired.

6.4. Exceptions — technical errors. In the event of a verified duplicate charge or a confirmed technical failure that prevented you from accessing the Service at all, we will review your case and, where confirmed, cancel the erroneous charge or issue a refund to your original payment method.

6.5. Where a one-time product (e.g. a guide) is purchased together with a trial subscription, a refund of the standalone product within the 14-day window does not affect the subscription. If a refund for the product is approved, access to that product will be removed. Auto-renewal of the trial subscription will be cancelled only if the subscription billing has not yet occurred.

6.6. Money-back guarantee. In certain circumstances, you may be eligible for a refund if you have followed the program and have not experienced any results, provided all of the following conditions are satisfied: you contact us within 30 days of your initial purchase and before your subscription period ends; you actively engaged with the program for a minimum of 21 consecutive days within the first 30 days following your purchase; you can demonstrate your engagement with supporting evidence from your account (e.g. screenshots of completed sessions or activities); and you received feedback or guidance from our team during the program period. This guarantee applies only to eligible subscription plans as indicated at the point of purchase and does not extend to one-time purchases, bundles, or add-ons.

6.7. All refunds are issued exclusively to the original payment method used for the transaction. We do not refund via alternative payment methods.

7.1. We take the protection of your personal data seriously and apply reasonable technical and organisational measures to safeguard it against loss, misuse, or unauthorised access.

7.2. Information you provide when using the Service may be used to personalise and improve your experience. We will not use your image or personal data for any purpose beyond what is described in our Privacy Policy.

7.3. If you submit a testimonial or review, you agree that we may publish it on our platform for up to five years. We will not display your full name without your explicit permission; only initials or an anonymised identifier will be used by default.

7.4. We may contact you by email or other means to confirm order details, follow up on incomplete transactions, or communicate important service information. By providing your contact details, you consent to such communications.

7.5. All personal data is collected and processed in accordance with applicable data protection laws. For full details, please review our Privacy Policy.

8.1. You agree to use the Service only for lawful purposes and in accordance with these Terms. All content on the Service is the intellectual property of the Company or its licensors and is protected by applicable laws.

8.2. When using the Service, you must not: (a) use the Service for any unlawful purpose or in violation of any local, national, or international law; (b) infringe or encourage others to infringe any third-party rights, including intellectual property rights; (c) transfer or attempt to transfer your account to any other person without our written consent; (d) provide false or misleading information; (e) use the Service for commercial distribution, resale, or advertising; (f) scrape, copy, or systematically extract content from the Service without our written permission; (g) interfere with the security or proper functioning of the Service; (h) attempt to gain unauthorised access to other users’ accounts; (i) upload or distribute malicious software or code; (j) use the Service to create a competing product or service; and (k) engage in any conduct that we reasonably consider harmful to the Service, its users, or the Company.

8.3. We reserve the right to suspend or terminate your account without refund if we have reasonable grounds to believe you have violated these Terms or are using the Service in an unauthorised or harmful manner.

8.4. You represent and warrant that you have the legal capacity to enter into these Terms and that your use of the Service will comply with all applicable laws.

8.5. When contacting our support team, you agree to communicate respectfully. We reserve the right to terminate your account if your conduct toward our staff is abusive, threatening, or harassing.

9.1. Nothing in the Service constitutes medical, clinical, or therapeutic advice. The Company is not a healthcare provider and does not offer medical services of any kind. Our Products are intended as educational and self-development tools only. You should consult a qualified medical professional before beginning any new health, fitness, or wellness program, and you should not disregard or delay seeking professional advice based on anything you read or access through the Service.

9.2. You use the Service and any information obtained through it at your own risk. We are not liable for any harm, injury, or loss resulting from your use of or reliance on Service content. You accept full personal responsibility for any outcomes resulting from engaging with our programs.

9.3. Individual results will vary. Testimonials and example outcomes presented on the Service represent individual experiences and are not guarantees of typical or expected results. The Company makes no representation that any specific outcome will be achieved through use of the Service.

9.4. The Service may contain links to third-party websites or resources. We do not control such external content and are not responsible for its accuracy, availability, or any consequences of your accessing it.

9.5. User reviews and testimonials on the Service may use pseudonyms or anonymised identifiers to protect privacy. The identity of reviewers is known to us, but will not be disclosed without consent.

9.6. All content on the Service — including design, text, images, software, and databases — is the property of the Company or its licensors and is protected by applicable intellectual property laws. Reproduction or use without prior written permission is prohibited.

9.7. The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.8. We do not guarantee that the Service will be uninterrupted, error-free, or free from viruses or harmful components. We are not liable for any damage to your device or data arising from your use of the Service.

10.1. You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and licensors from any claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) unauthorised use of your account; (c) any content or information you submit to us; (d) your violation of any third-party rights; and (e) your breach of any applicable law or these Terms.

10.2. We reserve the right to assume control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence of the relevant claim.

11.1. To the fullest extent permitted by applicable law, the Company and its affiliates, officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, revenue, or business opportunities, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

11.2. If you are dissatisfied with any aspect of the Service, your sole remedy is to discontinue use and cancel your subscription.

11.3. Our total aggregate liability to you for any claim arising from your use of the Service shall not exceed the total amount paid by you to us in the 12 months preceding the claim.

11.4. Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

12.1. All intellectual property associated with the Service — including trademarks, copyrights, software, course content, designs, and databases — is owned by or licensed to the Company and is protected under applicable intellectual property laws.

12.2. You may not copy, distribute, modify, or create derivative works from any content on the Service without our prior written consent. Commercial use of our content is prohibited without explicit authorisation.

12.3. If you become aware of any third party using our intellectual property without permission, please notify us at support@neuro-linker.com.

13.1. If you have a concern about billing, service quality, or any other matter, we ask that you contact our support team first by emailing support@neuro-linker.com. By accepting these Terms, you agree not to initiate a chargeback or dispute with your bank or card provider without first allowing us a reasonable opportunity to address your concern.

13.2. We aim to respond to and resolve all complaints within 30 days of receipt. Please include your registered name and contact details when reaching out.

13.3. These Terms are governed by the laws of the United States of America. Where mandatory consumer protection laws in your jurisdiction apply, those laws will take precedence to the extent required.

13.4. Any dispute must be brought in your individual capacity. You agree not to participate as a plaintiff or class member in any class action or collective proceeding against the Company.

13.5. Informal resolution. Before initiating any formal legal action, both parties agree to attempt to resolve any dispute informally. You agree to contact us and provide a written description of the issue, and both parties agree to negotiate in good faith for a reasonable period before escalating the matter.

13.6. Waiver of class action. Except where prohibited by law, all claims must be brought individually and not as part of a class, consolidated, or representative action.

14.1. If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

14.2. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.3. These Terms constitute the entire agreement between you and the Company regarding your use of the Service and supersede all prior or contemporaneous agreements, representations, and understandings.

14.4. The Company may assign its rights and obligations under these Terms to a third party at any time. Notice of any such assignment will be provided by posting updated Terms on the Service.

14.5. All communications through the Service are electronic. By using the Service and clicking “Continue,” “I Agree,” “Submit,” or similar buttons, you agree that such actions constitute your legally binding electronic signature and acceptance of these Terms.

14.6. The Company shall not be liable for any failure to perform its obligations where such failure results from circumstances beyond its reasonable control.

15.1. We reserve the right to update these Terms at any time at our sole discretion. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically.

15.2. We may update subscription pricing at any time with advance notice. If you do not agree to a price change, you may cancel your subscription before the new price takes effect.

16.1. To access certain features of the Service, you may be required to create an account (“Account”). By registering, you confirm that all information you provide is accurate and that you will keep it up to date.

16.2. The Service is intended for users aged 18 and over. By creating an account, you represent that you meet this age requirement.

16.3. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately at support@neuro-linker.com if you suspect any unauthorised access to your account.

16.4. We reserve the right to suspend or terminate your account if you violate these Terms or if we have reason to believe your account is being misused.

17.1. If you submit any content to the Service — including reviews, comments, questions, or other materials (“User Content”) — you retain ownership of that content but grant the Company a worldwide, royalty-free, perpetual, non-exclusive licence to use, reproduce, adapt, publish, and distribute it in connection with the operation and promotion of the Service.

17.2. This licence does not extend to personal data, which is handled in accordance with our Privacy Policy.

17.3. You represent that you have the right to submit any User Content and that doing so does not infringe any third-party rights.

17.4. If you wish to revoke the licence granted for specific User Content, please contact us at support@neuro-linker.com.

For any questions, concerns, or requests related to these Terms or your use of the Service: NEUROLINKER AI LLC, 5830 E 2nd St, Ste 7000, #27116, Casper, WY 82609, USA. Email: support@neuro-linker.com.

© 2026 NEUROLINKER AI LLC. All rights reserved.